Shipping & Returns
Effective Date: [Insert Date]
At thethreedots.store, we’re committed to delivering your order securely and responsibly. Please read the following terms carefully before placing an order.
Order Handling
All orders are prepared in the order they are received.
Processing time may vary depending on stock availability, location, and seasonal demand.
Shipping Costs & Customs
Shipping fees are calculated during checkout based on your delivery address and order weight.
Customers are responsible for any additional customs duties, import taxes, or handling fees required by their local authorities.
We are not liable for any delays or costs resulting from customs processing.
Address Accuracy & Delivery
Customers must ensure that their shipping address is complete and accurate at checkout.
We are not responsible for:
- Delays or failed deliveries due to incorrect or incomplete addresses
- Additional costs for re-shipment or rerouting
- Lost packages caused by third-party carriers
If a package is returned to us as undeliverable, we may offer to reship it, but additional shipping charges will apply.
Returns Related to Shipping
Orders returned due to:
- Refusal to accept delivery
- Non-collection at the post office
- Invalid or incorrect shipping addresses
are not automatically eligible for refunds.
Clothing items such as socks or custom items are non-returnable due to hygiene and customization.
Support
If you have any questions about shipping, contact us before placing your order:
📧 thethreedots744@gmail.com